GE Intelligent Platforms > Support >  KB > KB12093
When Attempting To Generate a Keycode For Product Registration, No Keycode is Generated
Description
Description
When attempting to generate a keycode for product registration, no keycode is generated (i.e. the keycode field comes up blank).
Resolution
Reinstalling the Crypkey licensing component of Cimplicity Plant Edition can solve many license-related problems, including:
  • Failure to generate a keycode after entering a base serial number
  • “Accept Connections” checkbox is greyed-out in Cimplicity Options
  • Error message during installation: “Setup has detected an incorrect Cimplicity Site Key on your computer. You must install the new Cimplicity Site Key before this installation. Failure to do so will leave your system UNLICENSED and INOPERATIVE.”
Refer to the attached document for instructions on reinstalling Crypkey.
ProductVersionModule
HMI/SCADA - CIMPLICITY Versions All

File(s)
Type File Name Size Description
 Crypkey Reinstallation.doc 38K outlines the steps to reinstall the Crypkey licensing component 
Details
ID: KB12093
Legacy ID: i021240
Category: Articles
Last Updated: 06/12/07
Date Created: 06/12/07
Status: Published
Attachments: Yes
Language: English


 


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