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Contact Automation Support

Local Product Support can be provided by your local Rep or Distributor. Click here to find your local support contact.

You can also contact us directly by using one of the following options:

Submit a support case online at: http://support.ge-ip.com/cc

Note: GlobalCare Contract required to submit a support case online for GE Intelligent Platforms Software Products.

Americas

Phone:
1-800-433-2682
1-780-420-2010 (if toll free 800 option is unavailable)
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Email:
support.ip@ge.com

Primary language of support:
English

Europe, Middle-East, & Africa

Phone:
+800-1-433-2682
+420 239015850 (if toll free 800 option is unavailable or dialing from a mobile telephone)
Phone Map

Email:
support.emea.ip@ge.com

Primary languages of support:
English, French, German, Italian, Czech, Spanish

Asia Pacific

Phone:
+86-400-820-8208
+86-21-3877-7006 (India, Indonesia & Pakistan)

Email:
support.cn.ip@ge.com(China)
support.jp.ip@ge.com(Japan)
support.in.ip@ge.com(Rest of Asia)

Primary languages of support:

Chinese, Japanese, English

 

For more details on how GE Intelligent Platforms provides support, please refer to GE Intelligent Platforms Support Case Management Procedures.

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