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Local Product Support can be provided by your local Rep or Distributor. Click here to find your local support contact.
You can also contact us directly by using one of the following options: Submit a support case online at: http://eservice.ge-ip.com Note: GlobalCare Contract required to submit a support case online for GE Intelligent Platforms Software Products.
Americas
Online:
Phone:
1-800-433-2682
780-420-2010 (if toll free 800 option is unavailable)
Email:
Primary language of support:
English
Europe, Middle-East, & Africa
Online:
Phone:
+800-1-433-2682
+352-26-722-780 (if toll free 800 option is unavailable or dialing from a mobile telephone)
Email:
Primary languages of support:
English, French, German, Italian, Czech, Spanish
Asia Pacific
Online:
http://eservice.ge-ip.com Phone:
+86-400-820-8208
+86-21-3217-4826 (India, Indonesia & Pakistan)
Email:
support.cn.ip@ge.com (China)
support.jp.ip@ge.com (Japan)
support.in.ip@ge.com (Rest of Asia)
For more details on how GE Intelligent Platforms provides support, please refer to GE Intelligent Platforms Support Case Management Procedures.
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